We, Neat Products, LLC (collectively, “Neat Products”, “we”, “us”, or “our”) are committed to protecting and respecting your privacy.
This policy (together with our Terms & Conditions and any other documents referred to herein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
This policy applies to information we collect:
On Neat Product’s website (www.myneatproducts.com)(the “Site”);
In email, text, and other electronic messages between you and Neat Products or our Site;
Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number or ANY OTHER INFORMATION THE SITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER ANY APPLICABLE LAW ("Personal Information");
Details of transactions you carry out through our Site and of the fulfillment of your orders;
Information that is about you but individually does not identify you;
Information about your internet connection, the equipment you use to access our Site and usage details; and
Any other information you may choose to submit to the site via comment or email.
We collect this information:
Directly from you when you provide it to us;
Automatically as you navigate through the Site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; advertising
INFORMATION YOU PROVIDE TO US
The information we collect on or through our Site may include:
Information that you provide by filling in forms on our Site, including information provided at the time of registering to use our Site, subscribing to our email service, participating in an event, contest, or promotion, or requesting further services;
Information we request when you report a problem with our Site or any of our product offerings;
Records of correspondence between you and Neat Products;
Details regarding other people, including email information and names of recipients of gifts purchased through the Site.
INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES
As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site;
Information about your computer and internet connection, including your IP address, operating system, and browser type;
Information about your mobile device and network, including the hardware model, operating system and version, unique device identifiers, and information about your use of our Site. To facilitate your use of certain Site features, we may request your permission to collect information about the location of your device and access information from certain native applications on your device.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and to deliver better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns;
Store information about your preferences, allowing us to customize our Site according to your individual interests;
Speed up your searches; and
Recognize you when you return to our Site.
The technologies we use for this automatic data collection may include:
Flash Cookies. Certain features of our Site may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site. Flash cookies are not managed by the same browser settings as are used for browser cookies.
HOW WE USE YOUR INFORMATION
We may use information that we collect about you or that you provide to us:
To present or improve our Site and its contents to you;
To provide you with information or products that you request from us or which we feel may interest you;
To respond to your comment or questions, and provide you with customer service;
To monitor Site trends and activities;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
To notify you about changes to our Site or any products we offer or provide through it; and
Towards any other purpose for which the information is collected.
Neat Products strives to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
To update or correct personal information relating to your account: You can update or correct your name, e-mail address and other preferences by logging into your account or by emailing firstname.lastname@example.org.
Receiving newsletters and promotional e-mails: You can click on the “unsubscribe” link at the bottom of any promotional e-mail that you receive.
Neat Products does not provide third parties with your information.
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site and App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or from our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.